Our Shared Service Centre in Swansea has donated spare IT equipment to a local school, Pentrehafod Comprehensive, to support students with home-learning during the national lockdown.
Our Shared Service Centre in Swansea has won the accolade of ‘Shared Service Centre of the Year’ at the coveted 2020 Welsh Contact Centre Awards, after being shortlisted for four categories. This follows a year of high performance, securing a significant contract extension and achieving industry-leading technology and customer service accreditations.
David Morton, Sales & Solutions Director at Arvato CRM Solutions, speaks to Government Business about how public sector organisations can maximise their return on technology investment in the back office.
We explain how public sector organisations can fulfil their digital transformation goals while reducing costs and creating efficiencies in Civil Service World.
Arvato has delivered digital transformation projects for the Department for Transport (DfT) which have been featured in the new Government Shared Services (GSS) Strategy. The publication evidences the success of the first two years of the programme.
Business process outsourcing (BPO) provider Arvato has collaborated with cloud services company Mobilise to deliver cloud migration to the Department for Transport (DfT), in the first project of a new long-term partnership.
Business process outsourcing (BPO) partner Arvato has secured a three-year multi-agency contract extension from the Department for Transport (DfT) as their SAP implementation partner, which will see it support the department to develop and transform back office cloud solutions in line with the Government’s Future of Shared Service (FOSS) strategy.
Global customer services provider Arvato has won a new contract with the East West Railway Company to deliver back-office services from its shared service centre in Swansea.
The Driver and Vehicles Standards Agency (DVSA) has become the latest UK government client to join Arvato’s shared service centre in Swansea, bolstering plans for local recruitment.
