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Arvato x Sarah Burnett - The Future of AI

Arvato x Sarah Burnett – The future of AI

We were lucky enough to have the chance to interview Sarah Burnett, Tech Evangelist at and renowned tech analyst, as well as the author of ‘The Autonomous Enterprise – Powered by AI’, published by BCS, the Chartered Institute for IT. 


Why communication is vital to successful transformation

Our Intelligent Automation Practice Lead, Mike Stewart, spoke to The Business Desk about the importance of communication for embracing digital disruption, rather than fearing it, in order for organisations implementing new technologies and ways of working to be successful.


The agency model: What’s the key to success?

Colin Gittens, our Director of Operations, spoke alongside changemaker to AM Online about how the agency model is inevitable in the automotive industry. They discussed how it’s not a matter of if traditional OEMs join in, but when; why we’re starting to see this shift now and what the key ingredients for success are.


What’s instore for retail? Arvato CRM Solutions and CXFO partner to explore the future of the industry at roundtable event

Experts from across the sector – from leading online fashion retailers and consumer banking companies, to start-up disrupters and a beauty membership service – all joined together to discuss the current challenges and opportunities for customer and employee experience at Customer Experience Foundation (CXFO)’s roundtable, hosted in partnership with Arvato CRM Solutions.