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Arvato CRM Solutions is expanding its leadership team following a strong performance

We’ve strengthened our leadership team with two senior board appointments to support continued growth, following new contract wins. Their arrival, in addition to a number of strategic client wins, underlines the strength of our proposition for both our people and partners. Their expertise will help us build on this momentum and drive further growth and innovation across the markets we operate in.


Arvato recognised for not one, but TWO major European awards

We’ve won Bronze for ‘Most Effective Employee Engagement Approach’ at the European Contact Centre & Customer Service Awards (ECCCSAs). This is the second year in a row that Arvato has been recognised at these coveted awards and was also shortlisted for the ‘Outsourced Contact Centre of the Year’.


Arvato Takes Home Top European Customer Service Award

We’ve won the bronze award for the ‘Outsourced Contact Centre of the Year’ at the coveted 2021 European Contact Centre & Customer Service Awards (ECCCSAs). This follows a year of high performance, including accelerating a two-year transformation plan into two months, ensuring operational resilience for our clients, while simultaneously improving the quality, speed, and effectiveness of services.