Amidst growing competition, economic uncertainty and budget cuts, organisations are facing greater pressure to increase their productivity and profitability. As a result, many companies are looking to transform and streamline processes in the back office, as a way of improving efficiency and saving costs. But doing so without the right people, experience and technological capabilities can often lead to costly expenditure without real improvement.
We work with clients to consolidate, streamline and automate their back office HR, payroll, finance and procurement functions. One way we do this is through shared services. Our award-winning centre, which is accredited to the same level as government, is already providing standardised services for the Department for Transport (DfT) and its family of executive agencies for the first time in the department’s history.
We also develop innovation solutions, driven by operational service reviews, which deliver real transformation through redesigning services, providing new ways of working and implementing emerging technologies.