Luxembourg, 19 February 2019 – Thomas Mackenbrock, Chief Executive Officer of newly created customer experience services group ‘Majorel’, formally launched the new brand today with an ambitious statement of intent on its global growth strategy.
Parham Saebi, Head of Client Relations at Arvato UK & Ireland, spoke to Internet Retailing about how new technologies powered by automation and artificial intelligence (AI) are going to have a game-changing impact on how customer services are delivered.
David Morton, Sales and Solutions Director, Arvato CRM Solutions UK, has been featured in CXM Magazine explaining how people will work side by side with new technology to deliver the future of customer service.
David Morton, Sales and Solutions Director at Arvato CRM Solutions UK, spoke to AM Online about how automotive manufacturers can take advantage of the wealth of data available to them to deliver a seamless and proactive customer experience.
David Morton, Sales and Solutions Director at Arvato UK & Ireland, spoke to AM Online about how automotive manufacturers can take advantage of the wealth of data available to them to deliver a seamless and proactive customer experience.
We’ve been appointed to the UK Government’s Digital Outcomes and Specialists 3 (DOS3) framework, which will allow public sector organisations to access our expertise to deliver digital transformation across their front and back office services.
Our shared services centre in Swansea has been named as a finalist in the 2019 Welsh Contact Centre Awards, following a number of new client wins and achieving industry-leading technology accreditations over the last 12 months.
Our employees at our Swansea and Willerby sites have been donating and collecting gifts this December to support two local toy appeals, which aim to bring joy to the lives of children in need over the festive period.
Debbie Nolan, Commercial Director at Arvato Financial Solutions, spoke to Capacity magazine to explain how artificial intelligence (AI) can help telecoms businesses maximise their collections, tackle bad debt and protect relationships with their most vulnerable customers.
Ten local councillors visited our Slough headquarters on Tuesday 4th December to observe and gain first-hand experience of the support that we provide to the local authority and its residents.
