Authored by Parham Saebi, Customer Service Solutions Director at Arvato CRM Solutions UK. Customer experience will be the linchpin in ensuring the industry can successfully take drivers on their electric vehicle (EV) journey. It will be essential in delivering the consistent, personalised experiences and support that customers, the majority of whom will have just made.
Authored by David Morton, Sales and Solutions Director at Arvato CRM Solutions UK. As technology advances our cars are becoming increasingly reliable and the traditional customer touchpoints of routine servicing and maintenance are becoming less frequent. This trend is set to grow in prominence as more electric vehicles (EVs) join the vehicle parc, leading some.
Business process outsourcing (BPO) partner Arvato has secured a two-year agreement with Fremantle to use automation technology to transform the media company’s finance department.
We’ve been named as a finalist for four All About School Leaver Awards, following the success of our apprentices, managers and recruitment programme over another 12 months.
Arvato’s ‘Be 100% You Every Day’ strategy has been named as a finalist in the innovation category of the Communicate: Internal Communications and Engagement Awards.
Arvato automotive experts and organisations from the industry came together to discuss how businesses across the sector are preparing for future challenges at the latest ArvatoTalks event.
David Morton, Sales & Solutions Director at Arvato CRM Solutions UK, speaks to Government Business about how public sector organisations can maximise their return on technology investment in the back office.
Parham Saebi, Customer Service Solutions Director at Arvato CRM Solutions UK, spoke to AM Online about how automotive brands can take ownership of the customer journey through social media, maximising customer loyalty to help boost sales.
We explain how public sector organisations can fulfil their digital transformation goals while reducing costs and creating efficiencies in Civil Service World.
We have been shortlisted in the apprenticeship diversity category for the Annual Apprenticeship Conference (AAC) Awards, which aim to recognise outstanding achievements by employers and providers across the UK.
