Business process outsourcing (BPO) partner Arvato has secured a three-year multi-agency contract extension from the Department for Transport (DfT) as their SAP implementation partner, which will see it support the department to develop and transform back office cloud solutions in line with the Government’s Future of Shared Service (FOSS) strategy.
We have been named as a finalist for seven national All About School Leaver Awards, following the success of our apprentices, managers and recruitment programme over the last 12 months.
David Morton, Sales and Solutions Director at Arvato CRM Solutions UK, spoke to AM Online about how new technologies stand to improve the customer journey for automotive brands.
Our Shared Services Centre in Swansea recently rolled out the latest evolution of SAP to support employees delivering services for its central government client, the Department for Transport (DfT), as well as for the Driver & Vehicle Licencing Agency (DVLA) and Driving Standards Agency (DVSA).
Our Shared Services Centre in Swansea has successfully maintained the ISO27001 accreditation – the international standard for information security processes.
Parham Saebi, Head of Client Relations, Arvato CRM Solutions UK, has spoken to CXM about how brands can seamlessly integrate emerging voice technologies into their customer service offering.
New global leader in customer experience management launched today
Luxembourg, 19 February 2019 – Thomas Mackenbrock, Chief Executive Officer of newly created customer experience services group ‘Majorel’, formally launched the new brand today with an ambitious statement of intent on its global growth strategy.
Parham Saebi, Head of Client Relations at Arvato UK & Ireland, spoke to Internet Retailing about how new technologies powered by automation and artificial intelligence (AI) are going to have a game-changing impact on how customer services are delivered.
David Morton, Sales and Solutions Director, Arvato CRM Solutions UK, has been featured in CXM Magazine explaining how people will work side by side with new technology to deliver the future of customer service.
