Arvato customer experience specialists and industry experts joined forces at the latest Arvato Talks event to discuss how emerging technology will impact the future of customer service.
Jason Laroche, Key Account Director, Local Government, has been featured in Local Government News talking about the adoption of shared services and the areas councils should focus on to ensure this type of agreement delivers the desired savings.
Our Head of Client Relations, Parham Saebi, has been featured in Contact Centres discussing how retailers can encourage brand loyalty by mapping the customer journey.
A record number of apprentices are celebrating their graduation from a programme run by Slough Borough Council and Arvato.
This quarterly business update is designed for our clients and partners within our Swansea operation. It covers latest partnership developments and wider Arvato news.
Our partnership with a premium automotive brand has been shortlisted for the innovation in BPO category at this year’s CCA Excellence Awards off the back of a highly successful 12 months.
Our Head of Client relations, Parham Saebi, has been featured in Customer Experience Magazine discussing four areas where Virtual Reality (VR) and Augmented Reality (AR) could offer companies the chance to create new, immersive experiences for consumers and customer service agents. Parham argues that “Because of their inherent differences, these technologies will provide diverse opportunities..
Welcome to Arvato's newsletter for UK & Ireland September 2017
Arvato is hosting a one day conference to discuss how advancing technology is set to transform how customers interact with brands in the future.
On 9th and 16th September, 16 Arvato employees from Chesterfield, Slough and Willerby will take part in Tough Mudder, a 10-12 mile obstacle challenge.
