Arvato experts outline the future of customer service at 2025 event
01 Sep

Four ways virtual and augmented reality will revolutionise customer experience

Our Head of Client relations, Parham Saebi, has been featured in Customer Experience Magazine discussing four areas where Virtual Reality (VR) and Augmented Reality (AR) could offer companies the chance to create new, immersive experiences for consumers and customer service agents. Parham argues that “Because of their inherent differences, these technologies will provide diverse opportunities..