Analyst TechMarketView has named Arvato as a top 20 provider of government services in its latest report on the leading software and IT service (SITS) suppliers to the UK public sector market.
The business has been ranked 19th in the 2016-17 report. The analysts recognised that Arvato will drive future growth by broadening its focus on productising services in emerging areas such as Robotics Process Automation (RPA) and cyber security.
The report follows a recent vendor assessment by analysts NelsonHall, which found that RPA represents a considerable growth opportunity for the business across local government, following a successful, ground-breaking trial of the technology at one of its local government partnerships.
Debra Maxwell, CEO, CRM Solutions, Arvato UK & Ireland, said: “With the financial challenges mounting and the pressure on public services increasing, it’s innovative technologies like RPA that will be able to deliver the radical transformation that government organisations urgently need.”
“As a market leader and the first business process outsourcing provider to run an RPA programme in local government, it’s clear the technology offers a significant avenue for future growth. With the progression of our cyber security offering and the development of other technologies such as cognitive systems for customer services, we are well placed to provide our clients with much-needed innovation.”
Click here to access the report.