Arvato’s expertise in UK local government outsourcing has been highlighted in a new report from industry analyst TechMarketView.
The report follows TechMarketView’s wider review of the public sector market last year, which named Arvato among the top 20 suppliers of software and information technology services (SITS).
The new UK local government SITS supplier landscape 2015-16 report identifies Arvato’s investment in cyber security and robotics technology as key strengths in a market which it says is in a state of flux, due to budget cuts and devolution bids.
TechMarketview commented: “Arvato sees an opportunity to develop more of a transformational approach.The company has recruited people previously responsible for protecting critical national cyber infrastructure and this expertise is evolving into a security-as-a-service offering.”
“Arvato’s robotics expertise has been deployed in the revenues and benefits department at one of its local government clients; enabling quicker benefits payments and greatly reducing the number of data errors.”
Debra Maxwell, CEO, CRM & Public Sector, UK & Ireland, said: “We are investing in a range of digital solutions and services which will enable us to help existing and new local government partners to adapt how they operate in order to continue to meet the needs of their citizens.”
Subscribers can download the full report here