Arvato has been named as one of the top five suppliers of back-office outsourcing to the UK local government sector, according to new figures from Porge Research.
The data, published by Local Government Chronicle, is based on an analysis of council invoices paid to external suppliers. It ranks Arvato as the fourth most active supplier in the market, entering the top five for the first time in 2015-16.
John Wybrant, Key Account Director, CRM UK & Ireland at Arvato said: “As the UK local government outsourcing market shifts away from larger lift and shift agreements, we’re seeing a growing demand for our transformation-led approaches to key services such as revenues and benefits, customer service and recruitment, and our robotic process automation (RPA) solutions.
“Local government clients are continuing to seek out flexible partners to help them deliver business transformation and digitalisation in the face of ongoing budget pressures.”