Accounting & Reporting
- Create and amend vendor/customer master data within the agreed SLA’s
- Ensure that master data spreadsheets are kept up to date and deadlines for their completion met;
- Assist with maintenance of financial master data;
- Process Service Requests (SR) promptly to ensure targets are met. Priority and deadlines are determined by SR severity level. Daily monitoring of SR’s is required in order to meet team targets.
- Assist the Finance team during peak periods of the period end timetable;
- Provide assistance and support to team members to ensure team tasks are achieved and KPIs/SLAs are met.
- Provide support for ongoing and Future Projects and inbound Migrations;
- Participate in change releases – Reviewing test scripts and carry out testing on system and process changes;
- Good knowledge of a customer-focused service operation
- Operational knowledge of Shared Service Centres
- Working knowledge of Business Processes associated with Finance.
- Understanding of how purchase to pay processes fit into the overall structure of a Shared Services platform.