A business critical role to support the build, management and delivery of contact centre schedule solutions.
The role ensure that optimal schedules are produced that effectively meet both customer demands and also the client performance requirements.

Are you great at customer service? Would you like to work for a global market leader? We're are on the lookout for talent at Arvato. We have a number of exciting opportunities working with our global partners Volkswagen, within our contact centre located in a high-quality office space.