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July 2019

Local Taxation Debt Negotiation & Sustainable Payment

July 23
Birmingham United Kingdom
£135
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This course aims to provide delegates with the skills and self-confidence to negotiate appropriate and sustainable repayment plans. It considers the key behavioural and psychological aspects of the negotiation process that need to be employed in order to find long-term solutions rather than short-term outcomes.   Who Should Attend This course is suitable for all staff involved with any aspect of the payment or recovery of local taxation revenue.   Content  Delinquent accounts  Positive influences on outcomes  Pareto analysis  Customer profiling  Success…

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Local Taxation for Property Inspectors

July 24
Birmingham United Kingdom
£135

The course provides an in-depth review of all aspects of an effective local taxation inspection service. Promotes a joined-up approach to proactive service delivery and developing customer relationships. 

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Council Tax Exemptions & Discounts Masterclass

July 25
Birmingham United Kingdom
£135

This course focuses on the major issues affecting the administration of exemptions and discounts.

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August 2019

Council Tax – How The System Works

August 13
London United Kingdom
£135

This course covers all aspects of personal liability, discounts, exemptions and billing provisions. Course material focuses strongly on the practical day-to-day issues faced by local authority staff.   Who Should Attend This course offers a comprehensive introduction to the subject for those who have previously had little, or no formal instruction, whilst also providing a thorough refresher for more experienced staff.   Content Identification of dwellings Valuation principles Classes of exempt dwellings Hierachy of liability Joint taxpayers Disregards for discount…

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Local Taxation & Insolvency

August 14
London United Kingdom
£135

The course covers all current insolvency procedures. This course delivers a detailed understanding of all current insolvency procedures. It focuses on the practical administrative impact on the recovery of local taxation debts. It provides a suitable framework for staff of all levels and experience.   Who Should Attend All revenues staff who provide advice regarding customer liability, or are responsible for amending individual accounts. The course is extremely beneficial for supervisors, recovery staff, court officers and those responsible for making…

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Local Taxation for Property Inspectors

August 15
London United Kingdom
£135

The course provides an in-depth review of all aspects of an effective local taxation inspection service. Promotes a joined-up approach to proactive service delivery and developing customer relationships. This course reviews the practical difficulties associated with investigating and verifying Council Tax and Business Rates property matters. Provides detailed coverage of all elements of inspection work, with particular attention given to those areas where detailed inspection records are required.   Content Duties and responsibilities Inspection processes Growing the tax base Dwellings & hereditaments Houses in…

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September 2019

Council Tax & Deceased Estates

September 10
Manchester United Kingdom
£135

This course is designed to give delegates a comprehensive understanding of all technical aspects of this complicated area of council tax. The content develops an understanding of legislative requirements and discusses options for establishing best practice. It provides an opportunity to consider a wide range of practical issues that need to be addressed in order to correctly identify liability. Other primary legislation is considered in order to develop a full appreciation of matters to be addressed.   Content Class F exemption…

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2-day Business Rates Masterclass

September 11 | 9:00 am - September 12 | 5:00 pm
Manchester United Kingdom
£250

This course is specifically designed to give delegates an in-depth understanding of all technical aspects of business rates administration.

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Local Taxation for Property Inspectors

September 13
Manchester United Kingdom
£135

The course provides an in-depth review of all aspects of an effective local taxation inspection service. Promotes a joined-up approach to proactive service delivery and developing customer relationships. This course reviews the practical difficulties associated with investigating and verifying Council Tax and Business Rates property matters. Provides detailed coverage of all elements of inspection work, with particular attention given to those areas where detailed inspection records are required.   Content Duties and responsibilities Inspection processes Growing the tax base Dwellings & hereditaments Houses in…

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October 2019

Council Tax & Deceased Estates

October 1
Peterborough United Kingdom
£135

This course is designed to give delegates a comprehensive understanding of all technical aspects of this complicated area of council tax. The content develops an understanding of legislative requirements and discusses options for establishing best practice. It provides an opportunity to consider a wide range of practical issues that need to be addressed in order to correctly identify liability. Other primary legislation is considered in order to develop a full appreciation of matters to be addressed.   Content Class F exemption…

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