This course focuses on the major issues affecting the administration of exemptions and discounts.
The content develops an understanding of legislative requirements and discusses options for establishing best practice. Provides a chance to consider in detail the full scope and extent of exemption classes, discount disregard and disability reduction circumstances.
Who Should Attend
All revenues and customer service staff dealing with council tax matters, as well as supervisors and managers involved in decision-making and dispute resolution.
- Statutory duties
- Vacant dwellings
- Scope of exemption
- Relevant absentee
- Major repair works
- Liability on death
- Providing / receiving care
- Prescribed educational establishments
- Dependant relatives
- Causative link to disability
- Information gathering
Terms & Conditions
Please click here for terms and conditions.
By completing and submitting this booking form you are confirming acceptance of the Terms and Conditions. Please note some details from this form will be held electronically on a training management system and used for statistical and managerial purposes. Under the terms of the Data Protection Act this information will be treated in a secure and confidential manner.