Our Client Case Studies

Take a look at how we have helped clients deliver their objectives and see how working with us could benefit you.

Department for Transport

Award-winning shared services partnership for 22,500 civil servants across five agencies.

Premium Automotive Group

Driving multichannel customer services and managing financial interactions for BMW Group.

Neath Port Talbot Council

Implementing robotic process automation (RPA) to transform back-office processes and deliver new efficiencies.

Education and Skills Funding Agency (ESFA)

Delivering a digital-first Customer Experience Centre to support with futureproofing and improving the quality of their services.


Partnering to use automation technology to transform the media company’s finance department.

Global Fast Fashion Retailer

Turning heads with premium customer experiences for a global fast fashion retailer.

Wales Air Ambulance Charity

Partnering to help the Charity raise funds more effectively and reduce its environmental impact by transforming and future-proofing its systems.


Using automation to support the music company to search and validate assets across digital download platforms.

Hertfordshire County Council

Empowering the Council to do more for less through our automation partnership.

Nuclear Waste Services

Delivering customer services for the Governments Nuclear Waste Services, which brings together the UK’s leading nuclear waste management capabilities.

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Our Contact Details

We are Arvato CRM Solutions. If you are looking for:

  • Arvato Financial Services (payments and collections) click here
  • Arvato Supply Chain Management (logistics services) click here 
  • Address: Arvato CRM Solutions, Phoenix One, 59-63 Farnham Road, Slough SL1 3TN
  • Phone: +44 (0)844 846 0800
  • Email:

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