Parham Saebi, Customer Service Solutions Director at Arvato CRM Solutions UK, spoke to AM Online about how automotive brands can take ownership of the customer journey through social media, maximising customer loyalty to help boost sales.
We explain how public sector organisations can fulfil their digital transformation goals while reducing costs and creating efficiencies in Civil Service World.
We have been shortlisted in the apprenticeship diversity category for the Annual Apprenticeship Conference (AAC) Awards, which aim to recognise outstanding achievements by employers and providers across the UK.
Our team and shared service centre in Swansea have been shortlisted for four Welsh Contact Centre Awards, following high performance, securing a significant contract extension and achieving industry-leading technology accreditations in 2019.
Arvato has won an ‘Employer of the Year’ accolade at this year’s Asian Apprentice Awards, with two of the company’s young apprentices also named as finalists.
Arvato has delivered digital transformation projects for the Department for Transport (DfT) which have been featured in the new Government Shared Services (GSS) Strategy. The publication evidences the success of the first two years of the programme.
We’ve been appointed to the UK Government’s new Digital Outcomes and Specialists (DOS4) framework, which allows public sector organisations to access our expertise to deliver secure and compliant digital transformation across their front and back office services.
In August, Arvato employees held a Pride-themed bake-off across all our sites to raise money for The Pride Foundation.
The emergence of the connected car has transformed the automotive industry. The technologies they use are increasingly able to understand and interact with a driver’s physical environment, other vehicles – and the driver themselves – fundamentally altering our experience of mobility.
Arvato has been shortlisted for the Asian Apprenticeship Awards, which aim to showcase the range of talent and hard work within the BAME (black, Asian and minority ethnic) communities. The winners of the Awards will be announced at a spectacular awards event in Birmingham on Thursday 31st October 2019.
