We’ve been ranked, alongside our sister company Majorel, as the fifth-largest business process outsourcing (BPO) provider in the world by Everest Group, following a strong period of growth.
Throughout July, employees from across Arvato CRM Solutions signed up to this years ‘Miles for Mind’ charity challenge, in the spirit of the 2020 Olympics.
Authored by David Morton, Sales & Solutions Director at Arvato CRM Solutions. The UK’s electric vehicle (EV) charging market will grow by 29 per cent year-on-year through to 2030 according to Delta-EE, an energy market research consultancy. This will create a significant opportunity for automotive organisations committed to delivering the most outstanding customer experience.
Authored by Parham Saebi, Customer Service Solutions Director at Arvato CRM Solutions. Customer experience will be the linchpin in ensuring the industry can successfully take drivers on their electric vehicle (EV) journey. It will be essential in delivering the consistent, personalised experiences and support that customers, the majority of whom will have just made.
Authored by David Morton, Sales and Solutions Director at Arvato CRM Solutions. As technology advances our cars are becoming increasingly reliable and the traditional customer touchpoints of routine servicing and maintenance are becoming less frequent. This trend is set to grow in prominence as more electric vehicles (EVs) join the vehicle parc.
We’ve been named as a finalist for four All About School Leaver Awards, following the success of our apprentices, managers and recruitment programme over another 12 months.
Arvato automotive experts and organisations from the industry came together to discuss how businesses across the sector are preparing for future challenges at the latest ArvatoTalks event.
David Morton, Sales & Solutions Director at Arvato CRM Solutions, speaks to Government Business about how public sector organisations can maximise their return on technology investment in the back office.
Parham Saebi, Customer Service Solutions Director at Arvato CRM Solutions, spoke to AM Online about how automotive brands can take ownership of the customer journey through social media, maximising customer loyalty to help boost sales.
We explain how public sector organisations can fulfil their digital transformation goals while reducing costs and creating efficiencies in Civil Service World.
