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Award-winning customer service and experience

Winner of over 30 leading industry awards and trusted by some of the leading brands and organisations.

Don’t just take our word for it… our awards and recognition

Cyber Essentials Certified Plus
Disability Confident Committed Employer
Finalist for Best Newcomer in the Blue Prism Excellence Awards 2021
ISO20000 Accredited
ISAE3402 Accredited
Customer Service Excellence Accredited
Communicate: Internal Communications and Engagement Awards – Silver Winner for Best Innovation
Finance Awards Wales Finalist 2020 and highly commended for COVID Heroes of the Year
SAP Certified
Listed as the Fifth-Largest Business Process Outsourcing (BPO) Provider in the World by Everest Group
Crown Commercial Services – G-Cloud 13
Crown Commercial Services – Technology Services 3 (RM6100)
Crown Commercial Services – Digital Outcomes and Specialists 5 (RM1043.7)
Crown Commercial Services – Automation Marketplace DPS (RM6173)
Crown Commercial Services – Outsourced Contact Centre and Business Services (RM6181)
Crown Commercial Services – Contact Centre Services (RM3815)
National Apprenticeship Awards – Winner of South West Intermediate Apprentice of the Year – Vikas Khan
North Midlands & South Yorkshire Apprenticeship Awards – Finalist for Large Employer of the Year – Chesterfield Borough Council
Shortlisted for Four Welsh Contact Centre Awards 2019
welsh contact centre awards arvato
Welsh Contact Centre Awards Winner
Higher Education
Chartered Institute of Personnel and Development
City & Guilds
UK Government’s Cyber Essentials Certification
Apprenticeships NVQ
Bacs Payment Schemes Limited (Bacs) Accredited
Chartered Institute of Purchasing and Supply
Association of Chartered Certified Accountants Accreditation
Association of Accounting Technicians
4theRegion Member

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