Home » Awards
Award-winning customer service and experience

Winner of over 30 leading industry awards and trusted by some of the leading brands and organisations.

Don’t just take our word for it… our awards and recognition

Highly Commended – ‘Best Not-For-Profit Digital Project’
Finalist – ‘Best Not-For-Profit Digital Project’
Bronze – ‘Most Effective Employee Engagement Approach’ at the European Contact Centre & Customer Service Awards (ECCCSAs)
Cyber Essentials Certified Plus
Silver for the ‘Employee Engagement Strategy of the Year’ at the UK National Contact Centre (UKCCF) Awards.
Silver for the ‘Employee Engagement Strategy of the Year’ at the UK National Contact Centre (UKCCF) Awards.
ISO27001 Information Security Management Certified
Finalist – ‘Complaints Manager of the Year’ at UK National Contact Centre Awards.
Winner – ‘Best internal communications strategy’ at the Engage Awards 2021
Bronze Winner – Outsourced Contact Centre of the Year, 2021 European Contact Centre & Customer Service Awards
Disability Confident Committed Employer
Finalist for Best Newcomer in the Blue Prism Excellence Awards 2021
ISO20000 Accredited
ISAE3402 Accredited
Customer Service Excellence Accredited
Communicate: Internal Communications and Engagement Awards – Silver Winner for Best Innovation
Welsh Contact Centre Awards 2021 – Winner of Best COVID-19 Strategy
Welsh Contact Centre Awards 2021 – Winner of Apprentice/Newcomer of the Year – Alun Hope
Welsh Contact Centre Awards 2021 – Shortlisted Apprentice/Newcomer of the Year – Lewis Glover & Outsource Contact Centre of the Year
Welsh Contact Centre Awards – Winner of Shared Service Centre of the Year
Shortlisted for Most Effective Employee Engagement Communications Strategy for the Engagement Excellence Awards 2021
Finance Awards Wales Finalist 2020 and highly commended for COVID Heroes of the Year
Employer Of The Year Winner at The Asian Apprentice Awards 2020
Shortlisted for Automotive & Transport Marketing Communications Campaign of the Year – PR Moment Awards 2021
Shortlisted in the Apprenticeship Diversity Category for the Annual Apprenticeship Conference (AAC) Awards
SAP Certified
Listed as the Fifth-Largest Business Process Outsourcing (BPO) Provider in the World by Everest Group
Shortlisted for Best lead generation or nurturing campaign at the 2021 B2B Marketing Awards for the ‘Countdown to 2030’ automotive campaign
Crown Commercial Services – G-Cloud 13
Crown Commercial Services – Technology Services 3 (RM6100)
Crown Commercial Services – Digital Outcomes and Specialists 5 (RM1043.7)
Crown Commercial Services – Automation Marketplace DPS (RM6173)
Crown Commercial Services – Outsourced Contact Centre and Business Services (RM6181)
Crown Commercial Services – Contact Centre Services (RM3815)
National Apprenticeship Awards – Winner of South West Intermediate Apprentice of the Year – Vikas Khan
All About School Leaver Awards – Winner of Top 100 Employer – Arvato UK & Ireland
North Midlands & South Yorkshire Apprenticeship Awards – Finalist for Large Employer of the Year – Chesterfield Borough Council
Shortlisted for Four Welsh Contact Centre Awards 2019
welsh contact centre awards arvato
Welsh Contact Centre Awards Winner
Higher Education
PRINCE2
Chartered Institute of Personnel and Development
Nebosh
City & Guilds
WorldHost
UK Government’s Cyber Essentials Certification
Apprenticeships NVQ
Bacs Payment Schemes Limited (Bacs) Accredited
Chartered Institute of Purchasing and Supply
Association of Chartered Certified Accountants Accreditation
Association of Accounting Technicians
Apprenticeships
4theRegion Member
View award press releases here

Latest Awards News

UPDATE: Arvato CRM Solutions awarded silver in two top customer service categories at the UKCCF Awards

Arvato CRM Solutions takes home a win at the Welsh Contact Centre Awards

UPDATE: Arvato CRM Solutions highly commended at the Digital Technology Leaders Awards

Arvato CRM Solutions is expanding its leadership team following a strong performance

Arvato CRM Solutions recognised for three top UK customer service awards

Arvato recognised for not one, but TWO major European awards

Arvato’s employee engagement and contact centre strength recognised for two more awards

Arvato complaints manager shortlisted for leading national contact centre award

Arvato’s internal communications and engagement strategy wins major industry award!

Arvato Takes Home Top European Customer Service Award

Arvato scoops two top Welsh contact centre awards, after being named a finalist for fourth year in a row

‘Be 100% You Every Day’ Strategy Is A Finalist For Top Employee Engagement Award