Communicate: Internal Communications and Engagement Awards - Silver Winner for Best Innovation
Welsh Contact Centre Awards - Winner of Shared Service Centre of the Year
Finance Awards Wales Finalist 2020
Employer Of The Year at The Asian Apprentice Awards 2020
Shortlisted in the Apprenticeship Diversity Category for the Annual Apprenticeship Conference (AAC) Awards
SAP Certified in Application Operations
Listed as the Fifth-Largest Business Process Outsourcing (BPO) Provider in the World by Everest Group
UK Contact Centre Forum Awards - Winner of Manager of the Year- Anthony Pompa
Welsh Chamber Business Awards - Winner of Customer Commitment - Swansea Shared Service Centre
National Apprenticeship Awards - Winner of South West Intermediate Apprentice of the Year - Vikas Khan
Institute of Revenues, Ratings & Valuations (IRRV)
All About School Leaver Awards - Winner of Top 100 Employer - Arvato UK & Ireland
Welsh Contact Centre Awards - Finalist for Customer Engagement - Swansea Shared Service Centre
North Midlands & South Yorkshire Apprenticeship Awards - Finalist for Large Employer of the Year - Chesterfield Borough Council
Star Apprentice Manager
Best Young Ambassador Apprentice
City Security and Resilience Network (CSARN)
Institute of Information Security Professionals (IISP)
Shortlisted for Four Welsh Contact Centre Awards 2019
Finalist for Four All About School Leaver Awards
Higher Education
PRINCE2
Appointed to the UK Government’s New Digital Outcomes and Specialists (DOS4) Framework
Chartered Institute of Personnel and Development
Nebosh
City & Guilds
WorldHost
UK Government’s Cyber Essentials Certification
Apprenticeships NVQ
Bacs Payment Schemes Limited (Bacs) Accredited
Chartered Institute of Purchasing and Supply
Association of Chartered Certified Accountants Accreditation
Association of Accounting Technicians
Apprenticeships
4theRegion Member
ISO20000 Accredited
ISAE3402 Accredited
ISO27001 Accredited
Customer Service Excellence Accredited