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  • We have more than 20 years of NHS experience and knowledge, and serve over 50 health service clients

  • We won the 2014 HSJ Value in Healthcare Award in the Value and Improvement through Outsourcing category in partnership with East Cheshire NHS Trust

  • Over 90% of our delegates rate our clinical and leadership and management courses as “excellent” or “very good”

  • We have direct experience of two business transitions which gives us a unique understanding of the challenges and solutions involved

  • We delivered 7-10% efficiencies for East Cheshire NHS Trust year-on-year, totalling cost savings of £2m over a four-year programme

  • In an East Cheshire NHS Trust customer survey, 99% of respondents rated our HR service as “excellent” or “good” (January 2014.)


The NHS is facing significant challenges in meeting challenging financial targets, while at the same time maintaining the quality of service it delivers to patients. Support services in the NHS, such as HR, must not only demonstrate value for money and meet their own annual budget savings but should also enable front-line services to take forward the changes needed to meet future demands. To protect and invest in the front line and reduce expenditure on the back office, an increasing number of health sector organisations are now looking to outsourcing HR services to an external provider, as well as sharing services and collaborating more closely with each other.

we combine back office and HR expertise with health service experience

arvato UK’s HR and Learning and Development services, in the health sector were originally established in 2006 as Cheshire HR Service an ‘arms-length’ organisation hosted by East Cheshire NHS Trust. The service was acquired by arvato in April 2013, as part of a contract to provide professional, transactional and operational HR services to East Cheshire NHS Trust and other clients from the NHS, local authorities, and health and social care bodies. Our client list comprises more than 50 health service organisations, including hospital trusts, Clinical Commissioning Groups, Commissioning Support Units and national bodies, such as NHS England and Health Education England.

Our HR consultants, administrative professionals, and learning and development specialists are highly skilled in shared services and people management, with a 20-year track record of success.
Having worked across a wide scope of health service settings for more than two decades, we are uniquely positioned to understand the complex range of HR issues that health sector organisations encounter.

comprehensive framework contract

arvato is the single supplier for a comprehensive framework agreement that enables NHS bodies, including hospital trusts, Clinical Commissioning Groups and Commissioning Support Units to purchase any of our HR services without going through a lengthy and costly procurement exercise, enabling a quick, tailored solution.