Financial Services Authority

arvato is regulated by the Financial Services Authority (FSA) an independent, non-governmental body given statutory powers by the Financial Services and Markets Act 2000. The FSA regulates financial-services markets, exchanges and firms for the UK, setting standards and taking action against anyone failing to meet them.
Forest Stewardship Council

As a BPO printer of 500 million items a year, arvato promotes responsible attitudes toward forestry. That’s why we’re active with the Forest Stewardship Council (FSC), an international organisation that helps improve forestry practices worldwide. The FSC brings together organisations with different interests in the forest, enabling them to reach a consensus about responsible forestry. The council then develops forestry standards based on this consensus, as well as mechanisms for marketing forest products, always with the FSC seal.
Market Research Society

The Market Research Society represents and communicates good practice in research to the business community, government and the public. It is the official awarding body in the UK for vocational qualifications in market research. As an MRS Company Partner, arvato is committed to upholding industry standards and complying with self-regulation and the MRS Code of Conduct throughout our organisation.
SAS70
arvato has been audited by the American Institute of Certified Public Accountants. The AICPA developed the Statement on Auditing Standards (SAS) No. 70, an internationally recognised auditing standard for service organisations. An organisation with an SAS 70 audit has been through an in-depth audit of its control activities; this generally include controls over information technology and related processes.
PCI Compliance
You can be sure that arvato protects payment-cardholders’ data, by adhering to a set of security standards set by the Payment Card Industry, which regulates banks, online merchants and member-service providers. The PCI standard applies to all payment channels, including retail (brick-and-mortar), mail/ telephone order and e-commerce.