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brochure: MyView

An insight into arvato through the eyes of our people

View this brochure online ›


video: Department for Transport

Clients and employees of the UK government’s first outsourced Independent Shared Service Centre (ISSC1) at the Department for Transport talk about the benefits of working with arvato


video – Cloud Fulfilment

Watch how our innovative e-commerce fulfilment partnership with Cloud Fulfilment can save your business time and money by removing the hassle of managing parcel storage, postage and distribution.


video: e-learning – transformation case study

Nick Wells, a Business Improvement Consultant at arvato Public Sector takes you through a case study of a recent Lean Six Sigma improvement project successfully delivered within a billing and collection service.


face to face or interface?

Paul Stephenson, Senior Consultant at Business Outsourcing Partner arvato UK & Ireland, discusses the role of e-learning in public sector transformation projects.


case study: developing a continuous improvement culture in Slough

arvato employs Lean Six Sigma training to empower staff to make changes and improvements to Council services

“The White Belt training provided insights on how to provide services in an economic and efficient way, and made you think about your own service area.” Response from an anonymous employee online survey


supply chain predictions for 2013

Joe Fogg, Business Development Director, Supply Chain Solutions, arvato UK & Ireland, talks about the industry trends for 2013.


outsourcing trends 2013

Matthias Mierisch, Chairman & CEO, arvato UK & Ireland, identifies three key themes that will be at the heart of outsourcing in 2013.


e-commerce predictions for 2013

Tony Matthews, Head of E-commerce, Supply Chain Solutions, arvato UK & Ireland, identifies the key trends in e-commerce supply chain management which will come to the fore in 2013.


how to make contact centres stand out in 2013

Mark Brown, Managing Director, Contact Centres & Loyalty, arvato UK & Ireland, shares his tips to enhance contact centre performance.