The UK public sector’s ability to tackle the deficit through increased productivity was put under the spotlight at a Westminster roundtable discussion hosted by arvato and leading political think-tank Reform.
Expert commentary from arvato UK’s outsourcing index is featured on UsefulSocialMedia.com in a feature looking at the benefits of social customer service. The article highlights how businesses must recognise the value of integrating social media with traditional customer service channels, and how it positively impacts customer satisfaction.
Dressed as elves, the “avante arvato” team scooped the award for ‘best dressed team’ at this year’s Pancake Race in Macclesfield and raised money for the charity ECHO, which is part of the East Cheshire NHS Trust.
The e-commerce industry has changed the game when it comes to growth. With this in mind, we have developed a newsletter featuring Gartner’s Magic Quadrant for Finance and Accounting BPO. In the newsletter, we explore how Finance and Accounting outsourcing can enable growth and expansion in the e-commerce industry.
Renault and arvato have been named a finalist in the ‘Outsourcing Partnership of the Year’ category at the European Contact Centre and Customer Service Awards (ECCCSA) 2015 after improving the customer experience by almost 40% since teaming up.
The arvato team in Swansea, who has developed a close relationship with Swansea City Council, has proudly sponsored a number of categories at the council-run community Sports Awards, held at a celebratory awards ceremony at Swansea’s Penyrheol Leisure Centre last night.
HR Director has featured research from arvato’s 2014 Outsourcing Index, which revealed that HR services, including recruitment, benefits administration and payroll outsourcing, represented one in five outsourcing deals agreed in the UK in 2014.
Thanks to the hard work our team has put in over the past 12 months, we’ve been nominated as ‘Corporate Business of the Year’ at the Slough Business Awards, which recognise and celebrate the very best of business in the Slough, Maidenhead and Windsor area.