Slough, 20th April – UK eCommerce business leaders are turning their attention to high growth consumer markets in the US, China and India, according to a new report commissioned by business process outsourcing provider (BPO) arvato and World Business Research (WBR).
Slough, 11th February 2015 – HR services, including recruitment, benefits administration and payroll outsourcing, represented one in five outsourcing deals agreed in the UK in 2014, research has revealed.
Expert commentary from arvato UK is featured in this month’s issue of HR Director. The article looks at how HR outsourcing is no longer limited to traditional services, such as payroll, but is moving up the value chain and growing in sophistication.
Renault and arvato partner to improve services for customers
“Our relationship with arvato is unlike a traditional client/supplier partnership –we learn from each other and grow together. While being responsive to our needs and demonstrating a great respect for our brand, arvato offers us a range of innovative solutions and continuously strives to improve to help us achieve our business objectives of growth and delivering an outstanding customer experience.” Baldev Johal, Head of Customer Relations and Warranty at Renault UK
case study: innovative online HR platform improves capability, capacity and consistency
helping Health Education England manage and promote HR activities nationally
“HR Direct enabled us to deliver consistent, accessible HR support across all of our sites in England at an affordable cost. The new system was fully supported by a detailed training programme for staff that enabled us to maximise its use and application. We now also employ HR Direct highly effectively to deliver our e-learning packages, which is helping to enhance the skills and capabilities of our workforce.”
Michelle Victor, HR Business Partner, Health Education England