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NHS National Services Scotland partners with arvato to launch transformational online HR tool

Slough, 13th June 2015 – arvato UK has secured a contract to help NHS National Services Scotland (NSS) transform how it delivers HR through launching an innovative online self-service platform.


arvato UK readies cyber security and resilience services for growth with high-level appointments

Slough, 01 July 2015 – Business process outsourcing (BPO) partner arvato UK has bolstered its cyber security and resilience management team with two new senior appointments to support a strong growth pipeline.


arvato positioned as a Leader in the Magic Quadrant for Finance and Accounting BPO

London, 23rd June 2015 – Global business process outsourcing partner, arvato, has been positioned by Gartner, Inc., for the second consecutive year, as a Leader in the report ‘Magic Quadrant for Finance and Accounting BPO’.


arvato UK and Hempsons partner to deliver full NHS employee relations service

Slough / Congleton, 18th June 2015 – Business process outsourcing provider arvato UK and Hempsons, specialist lawyers in health and social care, have announced a partnership to provide a full employee relations service for the NHS.


Transformation must be at the heart of the public sector’s response to financial challenges

In a feature for the Sunday Telegraph, Debra Maxwell, CEO, CRM & Public Sector, at arvato UK, discusses how public sector authorities will need to embrace real transformation to address further budget cuts expected in the autumn. Real transformation, including genuine shared services and fundamentally questioning the way services are being delivered, will be at the centre of the long-term solution.


arvato’s Swansea team helps the Royal National Lifeboat Institute continue its 191 year history of saving lives at sea

In a proud display of craftsmanship, athleticism and most importantly, community support, arvato’s Swansea team has helped Mumbles’ Royal National Lifeboat Institute (RNLI) to save more lives at sea by participating in its annual Mumbles Raft Race.


attend our exclusive Revenues and Benefits conference on 15th July to find out from leading experts about the biggest upcoming changes, challenges and opportunities

For councils across the UK, recent times have brought vast change when it comes to the world of revenue and benefits.


arvato discusses the growth of outsourcing in the energy and utilities sector in Utility Week

Expert commentary from arvato UK is featured in this week’s issue of Utility Week. The article looks at the growth of outsourcing in the energy and utilities sector, as firms look to transform their approach to address challenges in customer experience, operational efficiency and the delivery of new technologies.


under pressure - can retailers successfully negotiate the new seasonal sales peaks?

Tony Matthews, Head of E-commerce, SCM, arvato UK discusses how retailers can embrace Black Friday and Cyber Monday effectively by relieving pressure on their supply chains.


face to face or interface?

Paul Stephenson, Senior Consultant at Business Outsourcing Partner arvato UK & Ireland, discusses the role of e-learning in public sector transformation projects.


supply chain predictions for 2013

Joe Fogg, Business Development Director, Supply Chain Solutions, arvato UK & Ireland, talks about the industry trends for 2013.


outsourcing trends 2013

Matthias Mierisch, Chairman & CEO, arvato UK & Ireland, identifies three key themes that will be at the heart of outsourcing in 2013.


visitor guide: Birmingham

Find your way around Birmingham


case study: driving the customer experience

Renault and arvato partner to improve services for customers

“Our relationship with arvato is unlike a traditional client/supplier partnership –we learn from each other and grow together. While being responsive to our needs and demonstrating a great respect for our brand, arvato offers us a range of innovative solutions and continuously strives to improve to help us achieve our business objectives of growth and delivering an outstanding customer experience.” Baldev Johal, Head of Customer Relations and Warranty at Renault UK


video: arvato and Renault

Front office and marketing support activities resulted in sales worth over £3m in 2014 alone, delivering a ROI of 447%


case study: a strong case for expert employee relations support

employee relations case management service provides trusted expertise and reduces costs

arvato's service for East Cheshire NHS Trust resolved 70% of all case calls for East Cheshire NHS Trust using HR Direct portal and expert advice line, while reducing external legal costs

Peter Lappin, Citypress

196 Deansgate
Manchester M3 3WF

Tel:        +44 (0) 7540 047 834


Martin Currie, Citypress

196 Deansgate
Manchester M3 3WF
Tel:        +44 (0) 7976 291 532