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Award-winning East Cheshire NHS and arvato partnership expanded

Slough, 8th May 2015 – East Cheshire NHS Trust has expanded its HR outsourcing partnership with arvato UK to include new services, following an award-winning start to the relationship.


Swansea shared service centre prepares for expansion

Slough / Swansea, 5th May 2015 – Business process outsourcing (BPO) partner arvato UK has announced a host of new jobs at its Swansea-based shared service centre to fuel a planned expansion.


arvato continues to help drive customer engagement success for Valero Energy

Slough, 29th April 2015 – arvato has extended its relationship with Valero Energy to manage the company’s Texaco-branded Star Rewards loyalty programme.


US, China and India earmarked for UK eCommerce expansion

Slough, 20th April 2015 – UK eCommerce business leaders are turning their attention to high growth consumer markets in the US, China and India, according to a new report commissioned by business process outsourcing provider (BPO) arvato and World Business Research (WBR).


arvato’s partnership with East Cheshire NHS Trust shortlisted for national healthcare award

Thanks to the continued success of our partnership at East Cheshire NHS Trust, we’re delighted to be nominated for the ‘Value and Improvement through Outsourcing’ award at the Health Service Journal’s (HSJ) Value in Healthcare Awards for the second year running.


arvato’s Outsourcing Index and expert commentary features in PersonnelToday about the future of HR

Expert commentary from arvato UK is featured on Personnel Today as part of an article looking at the emerging trend of sophisticated HR outsourcing. The piece highlights how contracts are evolving from transactional HR to more innovative strategic talent management services.


arvato’s Sally Campbell discusses the increasing sophistication of HR outsourcing in HR Director

Expert commentary from arvato UK is featured in this month’s issue of HR Director. The article looks at how HR outsourcing is no longer limited to traditional services, such as payroll, but is moving up the value chain and growing in sophistication.


arvato’s Tony Matthews discusses how retailers can successfully negotiate new seasonal sales peaks

Expert advice around how retailers can relieve pressure on their supply chains during seasonal peaks is given by arvato’s Head of E-commerce, Tony Matthews, in this month’s ‘arvato Insights’.


under pressure - can retailers successfully negotiate the new seasonal sales peaks?

Tony Matthews, Head of E-commerce, SCM, arvato UK discusses how retailers can embrace Black Friday and Cyber Monday effectively by relieving pressure on their supply chains.


face to face or interface?

Paul Stephenson, Senior Consultant at Business Outsourcing Partner arvato UK & Ireland, discusses the role of e-learning in public sector transformation projects.


supply chain predictions for 2013

Joe Fogg, Business Development Director, Supply Chain Solutions, arvato UK & Ireland, talks about the industry trends for 2013.


outsourcing trends 2013

Matthias Mierisch, Chairman & CEO, arvato UK & Ireland, identifies three key themes that will be at the heart of outsourcing in 2013.


visitor guide: Birmingham

Find your way around Birmingham


case study: driving the customer experience

Renault and arvato partner to improve services for customers

“Our relationship with arvato is unlike a traditional client/supplier partnership –we learn from each other and grow together. While being responsive to our needs and demonstrating a great respect for our brand, arvato offers us a range of innovative solutions and continuously strives to improve to help us achieve our business objectives of growth and delivering an outstanding customer experience.” Baldev Johal, Head of Customer Relations and Warranty at Renault UK


video: arvato and Renault

Front office and marketing support activities resulted in sales worth over £3m in 2014 alone, delivering a ROI of 447%


case study: a strong case for expert employee relations support

employee relations case management service provides trusted expertise and reduces costs

arvato's service for East Cheshire NHS Trust resolved 70% of all case calls for East Cheshire NHS Trust using HR Direct portal and expert advice line, while reducing external legal costs

Peter Lappin, Citypress

196 Deansgate
Manchester M3 3WF

Tel:        +44 (0) 7540 047 834


Martin Currie, Citypress

196 Deansgate
Manchester M3 3WF
Tel:        +44 (0) 7976 291 532