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11/02/2015

hr services account for one in five outsourcing deals in 2014

Slough, 11th February 2015 – HR services, including recruitment, benefits administration and payroll outsourcing, represented one in five outsourcing deals agreed in the UK in 2014, research has revealed.

11/02/2015

integrated customer services became the norm in 2014 as multi-channel outsourcing contracts increased by 55%

Slough, 11th February – The proportion of customer service outsourcing contracts specifying multi-channel communications leapt up by 55% year-on-year in 2014, signalling that UK organisations are now routinely taking an integrated approach to customer management, new research has revealed.

11/02/2015

local government outsourcing market matures as contract values increase in 2014

Slough, 11th February 2015 – Research reveals a surge in local government outsourcing contract value as organisations procure more sophisticated services.

26/11/2014

Merseyside NHS Trust to drive HR transformation with online platform from arvato

arvato UK has secured a contract to supply St Helens & Knowsley Teaching Hospitals NHS Trust with an innovative online information portal that will help it transform its approach to HR. The Trust will use arvato’s HR Direct service to introduce efficiencies, support employees and managers and free-up HR teams to focus on strategic priorities.

27/02/2015

arvato sponsors Swansea Council’s Sports Awards

The arvato team in Swansea, who has developed a close relationship with Swansea City Council, has proudly sponsored a number of categories at the council-run community Sports Awards, held at a celebratory awards ceremony at Swansea’s Penyrheol Leisure Centre last night.

26/02/2015

what were the key HR outsourcing trends in 2014?

HR Director has featured research from arvato’s 2014 Outsourcing Index, which revealed that HR services, including recruitment, benefits administration and payroll outsourcing, represented one in five outsourcing deals agreed in the UK in 2014.

25/02/2015

arvato named as a finalist at the Slough Business Awards 2015

Thanks to the hard work our team has put in over the past 12 months, we’ve been nominated as ‘Corporate Business of the Year’ at the Slough Business Awards, which recognise and celebrate the very best of business in the Slough, Maidenhead and Windsor area.

24/02/2015

maturity means looking at new ways of delivering services in local government

Debra Maxwell, Managing Director at arvato UK, analyses the findings from our 2014 Outsourcing Index and discusses the increasing maturity seen in the local government outsourcing market.

18/02/2013

face to face or interface?

Paul Stephenson, Senior Consultant at Business Outsourcing Partner arvato UK & Ireland, discusses the role of e-learning in public sector transformation projects.

20/12/2012

supply chain predictions for 2013

Joe Fogg, Business Development Director, Supply Chain Solutions, arvato UK & Ireland, talks about the industry trends for 2013.

18/12/2012

outsourcing trends 2013

Matthias Mierisch, Chairman & CEO, arvato UK & Ireland, identifies three key themes that will be at the heart of outsourcing in 2013.

14/12/2012

e-commerce predictions for 2013

Tony Matthews, Head of E-commerce, Supply Chain Solutions, arvato UK & Ireland, identifies the key trends in e-commerce supply chain management which will come to the fore in 2013.

16/01/2015

case study: a strong case for expert employee relations support

employee relations case management service provides trusted expertise and reduces costs

arvato's service for East Cheshire NHS Trust resolved 70% of all case calls for East Cheshire NHS Trust using HR Direct portal and expert advice line, while reducing external legal costs

16/01/2015

case study: innovative online HR platform improves capability, capacity and consistency

helping Health Education England manage and promote HR activities nationally

“HR Direct enabled us to deliver consistent, accessible HR support across all of our sites in England at an affordable cost. The new system was fully supported by a detailed training programme for staff that enabled us to maximise its use and application. We now also employ HR Direct highly effectively to deliver our e-learning packages, which is helping to enhance the skills and capabilities of our workforce.”
Michelle Victor, HR Business Partner, Health Education England

16/01/2015

case study: innovative online HR platform improves capability, capacity and consistency

delivering transformation for Blackpool Teaching Hospitals NHS Foundation Trust

HR Direct can be used as a springboard to develop a new HR service model and support the change, which was the case with Blackpool Teaching Hospitals NHS Foundation Trust.

16/01/2015

case study: making HR fit for its real purpose

East Cheshire NHS Trust HR service is transformed to deliver cost savings, better support and improved organisational performance

arvato developed a new shared services model of HR for East Cheshire NHS Trust and its partners that harmonised the HR service and provided a single point of contact for all HR customers.

Peter Lappin, Citypress

196 Deansgate
Manchester M3 3WF

Tel:        +44 (0) 7540 047 834

 

Martin Currie, Citypress

196 Deansgate
Manchester M3 3WF
 
Tel:        +44 (0) 7976 291 532