Skip to Navigation
  • Our systems and processes have enabled NHS customers to achieve high levels of audit assurance, supporting their CQC/NHSLA compliance

  • Our job matching service for CSUs carried out twice the previous number of matches, for two-thirds the price

consultancy services

The public sector is undergoing radical transformation and the ability of organisations to adapt quickly to new ways of delivering services is essential.

Joint working with other public sector bodies, and the private and voluntary/third is now a serious consideration to safeguard and improve service quality and access. Likewise, saving costs through these outsourcing and shared services arrangements is vital to address the budgetary challenges.

The difficulty is knowing what needs to change and how.

Our consultancy service reviews the back office operation of an organisation and then presents an options appraisal of efficiencies and improvements that can be achieved, supported by practical plans for implementation. Our clients always remain in full control.

We believe in a collaborative way of working and so clients retain the power to make the ultimate management decisions on the future delivery of services. Our focus is on helping clients to help themselves, by training senior management to lead successful change programmes and giving employees the skills to take an active role in the transformation process.

With over 20 years’ NHS experience and expertise (through the recently acquired Cheshire HR Service), we have a track record of delivering specialist HR and back office consultancy for more than 50 health service organisations, including hospital trusts, Clinical Commissioning Groups, Commissioning Support Units and national bodies, such as NHS England. 

framework for success

Our service offer for the healthcare sector features a nationally recognised framework agreement that enables all NHS bodies and local authority organisations to take advantage of our HR and back office expertise without entering into a costly or lengthy procurement process. arvato is the single-supplier and clients simply call-off the services needed from the framework agreement, ensuring a highly tailored solution. 

For more details on our framework agreement, please contact:

Debbie Nolan
Business Development Director
Phone: +44 (0)1606 544943
Mobile: +44 (0)7827 341312

our services include

  • Business process improvement consultancy 
  • Operational and strategic HR consultancy
  • IT consultancy
  • Customer Service consultancy
  • Certified Prince2 project management
  • Certified Lean and Six Sigma training