Skip to Navigation
  • We have nearly 500 UK-based public sector clients, including local government, central government and education organisations

  • We employ more than 1,000 people in our public sector teams across the country

  • Credit Solutions, an arvato company, was recently awarded a 4-year contract with the Department for Work and Pensions

  • We support more than 700,000 citizens in the UK through partnerships with councils in Sefton, Chesterfield, Slough and Derbyshire Dales

public sector and citizen services

strategic partnerships

We have widespread experience in creating and sustaining long-term strategic partnerships with public sector bodies, which deliver service improvements whilst significantly cutting costs.

Our approach centres on a tailored delivery model, specifically designed for each new client. This flexibility is transferred into a collaborative working relationship with our clients, one which continues to strengthen over time.

We understand that the environment in which we live and work changes. Our concept of partnership is to face challenges alongside our clients and we understand that partnership delivery models have to evolve to address fiscal challenges as well as the emergence of new delivery models.

Our core market is local government but we also provide an offering for central government and the health and education sectors.


The diagram below illustrates the services arvato offers. If you would like to see a larger version please download the diagram as a printable PDF.