Business process outsourcing (BPO) is a valuable strategy for organisations looking to achieve high performance by controlling costs, reducing risk, fostering collaboration, increasing transparency or growing their businesses.
As organisations across the public and private sectors try to do more with less, new business models are emerging and the benefits of outsourcing are being realised.
Outsourcing continues to evolve from being perceived as a short-term cost-cutting exercise to driving long-term efficiencies and sustainable success; and from single non-core activities to multiple critical processes requiring specialist expertise.
The key to a successful outsourcing project is to find a partner with the right approach and experience.
arvato has the global scale, flexibility and technology expertise to deliver successful global BPO projects. We have successful BPO relationships with global brands including: Microsoft and Sony Music, as well as leading public sector bodies such as East Riding of Yorkshire Council, Sefton Council and Chesterfield Council.
This has given arvato the perspective to help clients to see opportunities, as well as the capabilities to help seize them, even in today’s economy.