Microsoft and arvato create innovative global BPO partnership
"arvato has a truly innovative way of working, a proven ability to align global processes and a track record in producing real savings and efficiencies. Our managed service partnership is already helping Microsoft become more efficient and more consistent. It will enable us to deliver a market-leading experience for our partners and customers around the world." Kyle Christensen, Senior Director Worldwide BPO Operations, Microsoft
Clark, Philippines, 27th February 2014 – Global business process outsourcing (BPO) partner arvato has expanded its operations in the Philippines with the inauguration of a new facility in Metro Clark, a business and tourism hub north of Manila. The new site supports arvato’s growth plans which aim to double its workforce in the region over the next three years.
The NOA (National Outsourcing Association) has just published its 2013 Outsourcing Yearbook - the UK's in-depth guide to outsourcing expertise. It's now available as an e-book and features information about and contributions from arvato.
London, 3rd July 2012 – arvato's global BPO partnership with Microsoft has been awarded BPO Contract of the Year at the 2012 European Outsourcing Association (EOA) Awards, held in London on 27th June 2012.
Celebrations at arvato this morning following last night's European Outsourcing Association Awards (EOAAs). Beating some tough competition, our Global BPO relationship with Microsoft was awarded BPO Contract of the Year!
Expert commentary and case studies from arvato featured throughout a supplement on outsourcing in The Times today. Topics include the need for flexibility in outsourcing partnerships, emerging destinations for offshoring and how outsourcing is value for money in the public sector.
An outsourcing supplement in The Sunday Telegraph yesterday featured an overview of our Global BPO relationship with Microsoft. It looks at the drivers of outsourcing and analyses how best-in-class firms go about outsourcing their processes and functions.