Accessibility statement

We have tried to make our website accessible to all users regardless of their disability. The website conforms to the guidelines for UK government websites and follows the Worldwide Web Consortium (W3C) Web Content Accessibility Guidelines 1.0, Level AA. This accessibility statement applies only to the arvato UK website at www.arvato.co.uk.

access keys

We’ve used access keys to help you go directly to specific parts of the site without using a mouse. You simply press certain keys (these vary for different browsers and computers – see below) and the following access key:

S - Skip navigation
1 - Home page
3 - Site map
4 - Search this site
9 - Feedback about this website
0 - Access keys used on this website

PC browsers

Internet Explorer 4
Press 'alt' and access key at same time

Internet Explorer 5, 6, 7
Press 'alt' and access key at same time, then press enter key

Mozilla Firefox
Press 'shift', 'alt' and access key at same time

Netscape 6
Press 'alt' and access key at same time

Chrome
Press 'alt' and access key at same time

Mac browsers

Internet Explorer 5, Mozilla Firefox, Netscape 6:
Press 'ctrl' and access key at same time

HTML tags

A hidden menu is placed at the start of each page to allow screen reader users to link to the main sections on the page. HTML tags are used for headings. Navigation menus are marked up as HTML lists.

images

All images include a brief alternative text to describe the image or its function. This is usually only visible when the browser's automatic image loading feature is turned off.

font size

Users can change the font size by using their browser settings:

• Internet Explorer
  Select View > Text size, then select your preferred size
• Mozilla Firefox
  Select Tools > Options > Content > Fonts and Colours, then select your preferred size
• Netscape
  Select View > Text zoom, then select your preferred size
• Opera
  Select Tools > Preferences > Web pages > Normal font, then select your preferred size
• Safari
  Select Safari > Preferences > Appearance, then select your preferred font and size
• Chrome
  Select Tools > Zoom, then select your preferred choices using the plus and minus keys

layout

To conform to W3C guidelines, this site uses cascading style sheets. You can replace these with your own style sheets by changing your browser settings:

• Internet Explorer
  Select Tools > Internet options > Accessibility; click on checkboxes to ignore colours, font styles or font sizes; click checkbox entitled 'format documents using my style sheet', then browse to your preferred style sheet and click OK
• Netscape
  Select Edit > Preferences > Appearance, then select your preferred choices
• Mozilla Firefox
  Select Tools > Options > Content > Fonts & Colours, then select your preferred choices
• Opera
  Select Tools > Preferences > Web pages > Normal font, then select your preferred choices
• Safari
  Select Safari > Preferences > Appearance > Standard font, then select your preferred choices
• Chrome
  Select Tools > Options > Under the hood > Change font and language settings, then select your prefered choices

PDFs

PDF files can be read using Adobe Reader software, which is available via the Adobe website.

help us improve access

Please contact us, if you have any suggestions on how we can make our site even more accessible.