Our management team is made up of highly experienced professionals with specialist expertise and industry knowledge. Each has established a reputation for building long-term partnerships, managing successful outsourcing solutions and achieving our clients’ business objectives.
arvato’s experienced management team is led by Matthias Mierisch who has worked for Bertelsmann and arvato companies for more than 20 years. As well as leading the growth of the UK business, Matthias also heads up the company’s focus on global BPO.
The financial operations of arvato UK are headed up by Stefan Gläser, who has 11 years of experience working in the Bertelsmann Group. Stefan has extensive experience in finance related matters including accounting, financing, strategic planning, risk management and controlling.
Since his appointment in 2009 Markus has been responsible for arvato’s supply chain division in the UK, driving the diversification of the business in core growth markets such as IT/high-tech, healthcare and e-commerce fulfilment. As part of his role he oversees arvato’s state-of-the-art distribution hubs in Milton Keynes and Hams Hall, Birmingham.
Debra is responsible for arvato’s public sector and contact centre business in the UK, overseeing the negotiation and implementation of complex public and private partnerships and driving new BPO growth areas, including central government, public healthcare and beyond.