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corporate and social responsibility

we take our corporate and social responsibility seriously

An important part of our company philosophy is that each of our employees feels individually responsible for making a positive contribution towards the environment, the communities in which we operate and charitable causes.

we treat the environment with care and respect

By acting locally, we can play our part in improving the global environment. We consider the environment in our decision making, not just because it’s the right thing to do but because it makes sense from an efficiency perspective too.

To help us achieve our environmental goals, we have established an Environmental Management Section (EMS) team to audit our operations.

The EMS team measures our environmental impacts and ensures our systems and practices are maintained in strict accordance with international environmental standards. It also provides regular updates for employees on our environmental performance and conducts educational sessions, for example on saving energy, minimising waste and efficient use of resources.

How we’re protecting the environment:

  • We recycle 99.75% of our distribution centre waste
  • We are a member of the Eco-Management and Audit Scheme (EMAS) a voluntary initiative designed to improve companies’ environmental performance
  • We have worked with East Riding of Yorkshire Council, one of our key clients, to deliver an Environmental Management System that has been awarded ISO9001 and ISO14001:2004 standards and EMAS accreditation

For further information, please see our international Environmental Report

our employees support local and national charities

arvato supports a wide range of charitable organisations across the UK. Every year, our teams each nominate a charity of the year as a focus for their fundraising efforts.

How we’re doing our bit for charities:

  • For 2013, staff at our Slough partnership voted to support Thames Hospicecare as their charity of the year. In August 2013, a daredevil team of seven arvato parachutists braved a tandem skydive at the Hinton Skydiving Centre, Oxford and raised approximately £3,000 for their worthy cause. 
  • At arvato’s Chesterfield site, employees have selected Ashgate Hospice as their charity for 2011. So far, our fundraisers have collected nearly £3,000 through activities including cake bakes, raffles, a dog walk, midnight stroll, fancy dress race, Snowdon mountain trek and several quiz nights. More fundraising activities are planned throughout the remainder of the year
  • Seaforth Community Shop in Sefton was another of our charities for 2010. We helped with fundraising to upgrade the facilities for a training centre for young people with a disability and supported the shop with marketing
  • arvato employees have also taken part in Macmillan Cancer’s World’s Biggest Coffee Morning and we support Age UK in place of Christmas gifts to clients
  • Our finance services team set up ACORN (arvato corporate responsibility network) to help social organisations not in receipt of sponsorship. Employees chose a number of social, health and education charities, raising thousands of pounds for worthy causes

we are actively involved in our communities

Citizenship is one of our core values and it’s not just a word; we donate our time and resources to support local groups.

How we’re being a good citizen:

  • We have developed internship schemes to give young people business experience.
  • We participate with Liverpool John Moores University to provide internship opportunities for its business studies students
  • In Sefton, Chesterfield and Slough, we are running Apprenticeship Schemes, giving young people the chance to take part in ICT and business administration work placements, and study for nationally recognised NVQ qualifications 
  • We partner with Working Links, an organisation that supports the long-term unemployed, former offenders, lone parents and older workers. We work in unison with the body as an equal opportunities employer, ensuring that the jobs we offer are equally available to those in their target groups
  • We worked with our client, Chesterfield Borough Council to donate two tonnes of paper to a local nursery. Read about it on the Derbyshire Times website
  • Once all the content has been deleted from our old ICT equipment, it is donated to a company that provides IT equipment at low cost to organisations and individuals unable to afford it

Thinking globally, acting globally:

In 2008, arvato’s parent company, Bertelsmann, became a member of the United Nations Global Compact, which encourages businesses worldwide to adopt sustainable and socially responsible policies and to report on their implementation.

For more information, please visit arvato's global website or read Bertelsmann's latest Corporate Responsibility report