arvato is certified by and registered with accredited industry bodies in recognition of our strict compliance with the highest national and international standards.

• Financial Services Authority (FSA)
• Credit Services Association (CSA)
• Statement on Auditing Standards (SAS) 70 type II
• Data Security Standards (PCI DSS) level I
• Office of Fair Trading (OFT)
• Data Protection Act (DPA)
• Customer Service Excellence, Revenues and Benefits (with client ERYC)
• Customer Service Excellence, Payroll and Creditors (with client ERYC)
• Customer Service Excellence, Financial Assessment (with client ERYC)
• Customer Service Excellence, Customer Services (with client ERYC)
• Customer Service Excellence, Customer Services (with client Sefton)
• Customer Service Excellence, Revenues and Benefits (with client Sefton)
• The Eco-Management and Audit Scheme (EMAS)
• Two Ticks Disability symbol
• RoSPA Gold Award, for Health & Safety
• A variety of ISO certifications across our locations
• FACT accreditation at Milton Keynes and Hams Hall
• Investors in People (IIP)
• Medicines and Healthcare Products Regulatory Agency (MHRA) – Wholesale Dealer’s Licence

These accreditations and standards vary by service, sector and site so please check with the relevant business unit for more information.